← Misprint

Terms of Service

Effective: May 18, 2026

1. Acceptance

By creating an account or using Misprint ("the Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service. These Terms form a binding agreement between you and Misprint.

2. The Service

Misprint is a job-tracking and invoicing tool for screen printing businesses. It lets you create quotes, manage jobs through production stages, track customers, and generate invoices. The Service is provided "as is" and may be updated, modified, or discontinued at any time.

3. Your Account

You must provide a valid email address and password to create an account. You are responsible for all activity that occurs under your account. Keep your credentials secure. Notify us immediately at hello@misprint.app if you suspect unauthorized access.

4. Acceptable Use

You may use Misprint only for lawful business purposes. You may not:

  • Attempt to reverse-engineer, scrape, or disrupt the Service
  • Use the Service to store or transmit illegal content
  • Resell or sublicense access without written permission
  • Impersonate any person or entity

5. Subscriptions & Billing

Some features require a paid subscription. Prices are shown at checkout. Subscriptions renew automatically unless cancelled. You may cancel at any time from your Settings page. Refunds are not issued for partial billing periods unless required by law.

6. Your Data

You own all job, customer, and business data you enter into Misprint. We do not sell your data. See our Privacy Policy for details on how we handle it. You can export or delete your data at any time from Settings.

7. Termination

You may close your account at any time. We may suspend or terminate your account if you violate these Terms, with or without notice. Upon termination, your access to the Service ends. Data is retained for 30 days after termination, then permanently deleted.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MISPRINT WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Misprint and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Service or any action taken under your account
  • Data, content, or information you submit to or transmit through the Service
  • Your violation of these Terms or any applicable law
  • Any claim by a third party (including your customers) arising from documents, invoices, or communications you generate using the Service

We reserve the right to assume exclusive control of any matter subject to indemnification, at your expense, and you agree to cooperate with our defense.

11. Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Informal Resolution. Before initiating arbitration, you agree to contact us at hello@misprint.app and give us 30 days to resolve the dispute informally.

Binding Arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by final and binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, except as modified herein. The arbitration will be conducted in English. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Small Claims Exception. Either party may bring an individual claim in small claims court in lieu of arbitration, so long as the claim qualifies and remains in small claims court.

CLASS ACTION WAIVER. YOU AND MISPRINT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION AGREEMENT IN THIS SECTION SHALL BE NULL AND VOID.

JURY TRIAL WAIVER. BY AGREEING TO ARBITRATION, YOU AND MISPRINT BOTH WAIVE THE RIGHT TO A JURY TRIAL.

Opt-Out. You may opt out of this arbitration agreement by sending written notice to hello@misprint.app within 30 days of first creating your account. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.

12. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or an in-app notice at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. To the extent any dispute is not subject to arbitration under Section 11 (e.g., to enforce an arbitration award or pursue a small claims action), you and Misprint consent to exclusive jurisdiction in the state or federal courts located in San Francisco County, California.

14. Severability & Integration

Severability. If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Misprint regarding the Service and supersede all prior agreements, representations, or understandings, whether written or oral.

No Waiver. Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision in the future.

15. Contact

Questions about these Terms? Email us at hello@misprint.app.